Shipping policy
We are committed to delivering your order as quickly and safely as possible.
Delivery Time
Processing Time:
Orders are processed and prepared for shipment within 1–3 business days after payment has been successfully received.
Transit Time:
Once your order has been shipped, it typically takes 5–10 business days to arrive, depending on your location and the shipping carrier.
Expected Delivery Time:
The total estimated delivery time is 6–13 business days (Processing Time + Transit Time).
Please note that delivery times are estimates and may be affected by factors outside our control, including weather conditions, customs clearance, carrier delays, or peak holiday seasons.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery address and selected shipping method. Promotional free shipping offers may be available from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 48 hours to become active.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Lost or Delayed Packages
If your package appears delayed beyond the estimated delivery timeframe, please contact our support team. We will work with the shipping carrier to help locate your order.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your local government. These charges are the responsibility of the customer.
Need Help?
If you have any questions regarding shipping or your order, please contact our customer support team. We're happy to assist you.